Privacy Policy

PRIVACY AND COOKIES POLICY

Lockitstorage.co.uk (“the Website”) is owned and operated by Lockitstorage. This policy, together with our Terms and Conditions, explain how Lockitstorage may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

Information we collect about you

We collect certain information or data about you when you use the Website.

This includes:

• questions, queries or feedback you leave, including your email address if you send an email to Lockitstorage or the Website .
• your IP address, and details of which version of web browser you used
• nformation on how you use the site, using cookies and page tagging techniques to help us improve the website

We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

Using your information

Collecting your personal information helps Lockitstorage to better understand what you need from us. We use your information to:

• manage and improve the Website.
• personalise our services to you.
• administer and operate your account.
• tell you about important changes to the Website and our services.
• manage promotions, competitions, customer surveys and questionnaires.
• check and verify your identity, and prevent or detect crime. In performing checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.

Your personal information is safe with us and will never be released to companies outside Lockitstorage for their marketing purposes.

Marketing and research

If you agree, we may contact you:

• with offers and information about Lockitstorage products or services
• with offers and information about partners’ products or services
• for customer research eg to help improve our services

Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

COOKIES

In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website. What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Disclosing your information

We will never disclose your information to anyone outside Lockitstorage except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.

Whenever we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.

LINKS TO OTHER WEBSITES

The Website contains links to and from other websites.

This privacy policy only applies to this website, and doesn’t cover other websites that we link to.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to the Website from another website

If you come to Lockitstorage from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Changes to our policy

This policy replaces all previous versions and is correct as of July 2016. We reserve the right to change the policy at any time.

Contacting us

If you have any queries, please contact us here.